Current families
Everything you need once your child is in a class. Nothing here is urgent except the first one — an absence has to reach us before the class starts.
- Missing a classFill in the absence form before it starts
- Next seasonEnrol for another 10 classes
- Changed your daySwitch to a different session
- Anything elseText 0481 784 860
Missing a class
Tell us about an absence
Illness, a school clash, a family weekend — whatever the reason, tell us here and that class comes back to you as a $40 credit. You can book a make-up in the same form, or leave the credit on your account.
The one hard rule: it has to be in before the class starts. That's not about money — it's what tells the coach not to expect your child, which is what keeps the class right on the day. If we don't hear from you and your child doesn't turn up, that class is used.
- One form covers several weeks. Going away for a month? Tick every week you'll miss in the one submission.
- Book up to six make-ups in the same form. Any venue, any session that's running that week — only sessions with room are listed.
- No make-up? Nothing to do. Any week you miss without booking a make-up is credited back automatically.
- It takes about fifteen seconds. Child's name, the class, the weeks.
The form below scrolls inside its own box. On a phone it's often easier to open it full-screen in a new tab.
Form not loading? Open the absence form in a new tab, or text us on 0481 784 860 — a text before the class starts counts.
Credits
How your credits work
A credit is one $40 class you've paid for and didn't use. It doesn't expire and there's no cap on how many you can hold.
- Use it as a make-upAny venue, any session with room
- Or leave itIt comes off your next block of 10
- SiblingsOne pool — a credit is never stranded on the wrong child
- Not sure of your balance?Text us and we'll tell you
The full policy, including what happens if we cancel a class, is on the pricing page.
Next season
Enrol for a season
A season is 10 weekly classes — $400, or your sibling-discounted amount if it's your family's first season. Classes run every week, including school holidays.
Any credits sitting on your account come off the amount we ask you for — you don't need to work it out yourself.
Changing day or venue
Switch sessions
Moved house, changed schools, or the day just stopped working? Tell us the session you'd like and the week the change should start. Your remaining classes come with you.
Only sessions with room are listed. If the one you wanted isn't there, it's full — see the other days at that venue or text us and we'll work something out.
Would you rather just talk to someone?
Call or text 0481 784 860, or email [email protected]. A text is usually fastest — it's the same number we message you from.
Know another family who'd like a class? Their first one is free — send them to the trial booking page.